Last Updated and Effective Date: 5/3/2023
Thank you for visiting the EQ Office (sometimes referred to as “EQ Office,” “we,” “us,” or “our”) website, located at http://eqoffice.com (the “Site”). This Privacy Policy details how we treat personal information collected from visitors to our Site. Note that this Privacy Policy does not cover the job application website at https://careers-eq-office.icims.com/jobs/. For EQ Office’s privacy notice for job applicants, please visit our corporate website.
The Site is intended for business-to-business transactions only, and, with the exception of certain sections of the Site where we may require you to submit limited personal information or invite you to submit personal information (e.g., to access the careers page), we do not knowingly collect the personal information of individual consumers. By using our Site or otherwise providing any information to EQ Office, you are acknowledging that you are a representative or agent of a business and not an individual consumer.
Please note that this Privacy Policy is directed only to users in the United States. If you are a California resident, please see the “Your California Privacy Rights” section below for information about rights you may have under California law.
PERSONAL INFORMATION WE COLLECT
We may collect personal information when you visit our Site. For example, we may collect name and business contact information (such as your email address, address, and phone number) when you provide it to us through registration, completion of forms, when you contact us, when you submit inquiries or requests about properties and leasing opportunities, and similar situations in which you have chosen to provide the information to us.
We may also automatically collect information from you when you visit our Site. For example, we may collect information about your device, browser type, operating system, IP address, and device identifier.
HOW WE USE PERSONAL INFORMATION
We use information to contact you and respond to you.
We use your information to respond to your questions and requests. This includes questions about our properties or your relationship with us. We also use your information to otherwise communicate with you, including about our Site and properties and notices about events.
We use information to provide and improve our Site.
We use your information to improve our Site. We also use your information to help diagnose problems with our servers and to otherwise administer the platform. We use your information to identify and repair errors that impair existing intended functionality. We also use your information to customize your experience with us.
We use information to communicate with you for transactional purposes.
We may contact you about this Privacy Policy or other terms and policies. We may also contact you to verify that you are a customer or prospective customer.
We use information for marketing purposes.
We may send information about new services and special offers, unless you ask us not to. We also use your information to tell you about new features or updates. These might be our own offers or services or properties we think you might find interesting. We do this when legally permitted.
We use information for security purposes.
We use your information to detect security incidents; protect against malicious, deceptive, or illegal activity; and prosecute those responsible for that activity.
We use information to comply with laws.
We use your information to comply with applicable laws and regulatory requirements, or as requested by government or regulatory authorities.
AGGREGATE AND NON-PERSONAL INFORMATION
Information that does not identify an individual or cannot otherwise be reasonably linked or connected with them is not considered personal information. Personal information may be aggregated or de-identified to become non-personal information. We may collect and use such non-personal information, such as search queries, zip codes, area codes, and customer activity on our Site, for any purposes, including to operate, analyze, and improve our Site.
The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, external websites linked to, and other aggregated data collected through our Site, and we may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used, and disclosed in aggregate form only. We may use this information to analyze trends, administer the Site, track users’ movement, and gather broad demographic information for aggregate use.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information and the data generated by cookies and third-party analytics tools with the trusted vendors, service providers, and contractors that we may engage to assist us in providing our services to you if disclosing such information is necessary to fulfill your request or provide services to you. We may also provide such third parties with aggregated, non-personal information.
We may disclose your personal information if we reasonably believe we are required to do so by law, regulation, or other government authority, or to assist in any investigation to protect our rights or to enforce our terms of use. We may share information to respond to a court order or subpoena. We may also share information as part of other legal proceedings, such as in connection with pending litigation.
We may transfer your personal information to a successor entity upon a merger, consolidation, or other corporate reorganization in which EQ Office participates or to a purchaser of all or substantially all of EQ Office’s assets to which this Site relates.
We may disclose information with your consent or at your direction and for other reasons we may describe to you. We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you.
DATA RETENTION
We will retain your information only for as long as is necessary to carry out the purposes set out in this Privacy Policy, including to meet our legal, regulatory, or other compliance obligations.
CHILDREN’S PRIVACY
Our Site is not intended for use by children under the age of 18, and we do not knowingly collect information directly from children under the age of 18. If we discover that we have received information directly from a child under the age of 18, we will delete that information. If you are a parent or legal guardian and believe we have collected information directly from your child, you may request that such information be deleted by using the contact information identified in the “Questions” section below.
COOKIES AND OTHER TRACKING TECHNOLOGIES
We collect certain information through tracking technologies used on the Site, such as cookies (data files placed on a device when it is used to visit the Site) and mobile analytics software. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time.
On our Site, we use session cookies to make it easier for you to navigate the Site by remembering your preferences and to improve and track the overall Site experience. Persistent cookies enable us to track, store, and target the interests of our users to enhance the experience on our Site. While most browsers are automatically set up to accept cookies, you can adjust your browser settings to reject cookies or to have your computer warn you each time a cookie is being sent. Cookies are typically browser-specific. If you use different browsers, you will have to define your preferences on each browser. You can delete all or some of these cookies from your computer by activating the “delete cookies” feature in your browser. If you have several browsers, you must reiterate the deletion request for each browser. If you use different devices, you will need to configure each device to suit your cookie preferences. Note that if you remove or reject our cookies, you may not be able to use certain features on the website.
We use cookies provided by Google Analytics to collect statistical information about the use of the Site. You can learn more about Google Analytics and how it collects and processes data (including how to control the information sent to Google) by visiting: www.google.com/policies/privacy/partners/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout (requires you to install a browser add-on).
We also use Meta Pixel to collect statistical information about the use of the Site. You can opt out of Meta Pixel here: https://www.facebook.com/business/help.
Do Not Track Policy.
Certain web browsers may provide an option by which you may request your browser to inform websites you visit that you do not wish your activities to be tracked by cookies or other persistent identifiers, commonly called “Do Not Track Signals.” Our website currently does not respond to Do Not Track Signals. If you block cookies, certain features on our website may not work. If you block or reject cookies, not all of the tracking described here will stop.
LINKS TO THIRD-PARTY SITES
Our website may contain third-party links, including third-party integrations. Through these links and third-party integrations, you may be providing information (including personal information) directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect, share, or use your information. Because EQ Office has no control over the privacy practices or content of these linked sites, we recommend that you carefully review the privacy policies of every third-party service that you visit or see, including those third parties you interact with through our website.
Our website may also serve third-party content that contains their own cookies or tracking technologies. We do not control the use of those technologies.
SECURITY
We employ reasonable technical and organizational security safeguards to help protect your personal information. However, the Internet is not 100% secure, and there is always some risk in transmitting information over the Internet. Therefore, we cannot promise you that your use of our website will be completely safe. You should use secure methods when transmitting sensitive information to us.
YOUR CHOICES
You may opt out of receiving promotional emails from EQ Office by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about our ongoing business relations.
YOUR CALIFORNIA PRIVACY RIGHTS
The California Privacy Rights Act or “CPRA” (Cal. Civ. Code § 1798.100 et seq.) affords consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you.
Selling or Sharing of Personal Information
EQ Office does not sell or share your personal information to third parties. We also do not knowingly sell, share, use for targeted advertising, or disclose the personal information of children under the age of 16.
Your Rights The CPRA affords consumers residing in California the following rights with respect to their Personal Information, subject to certain exceptions:
- Right to Delete. You have the right to request us to delete the personal information we have collected about you.
- Right to Correct.You have the right to request us to correct inaccurate personal information we maintain about you.
- Right to Confirm Processing. You have the right to confirm whether we are processing your personal information.
- Right to Know and Access. You have the right to know and access the personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
- Right to Data Portability. You have the right to receive the information under right (4) in a format, to the extent technically feasible, that is portable, usable, and allows you to transmit the personal information to a person without impediment, where the processing is carried out by automated means.
- Rights Related to Sharing for Targeted Advertising or Sale. We do not share your personal information for targeted advertising or sell your personal information.
- Rights Related to Sensitive Personal Information or Data. We do not collect personal information that is considered “sensitive” under U.S. state data privacy laws.
- Right to No Discrimination. You have the right not to be discriminated against for exercising any of your privacy rights. This includes us not: (a) denying you goods or services; (b) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (c) providing you a different level or quality of goods or services; (d) suggesting to you that you will receive a different price or rate for goods or services or a different level or quality of goods or services; and (e) retaliating against you for exercising your privacy rights.
Instructions on How to Exercise Your Privacy Rights
Except for opt-out rights, you may exercise your privacy rights by calling our toll-free phone number at 844-431-2130 and entering “4” as your pin number, or by completing our web form here. In some instances, we will need to verify your identity before honoring your privacy right request. We will verify your identity by asking you to provide personal information related to your recent interactions with us, such as your name. We will honor your privacy rights request within 45 calendar days of receipt, unless we request an extension as permitted by data privacy laws.
Authorized Agents
You may exercise your privacy rights through an authorized agent. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please contact us by calling our toll-free phone number at 844-431-2130 and entering “4” as your pin number, or by completing our web form here.
Summary Of Prior 12-Month Personal Information Handling Practices
We provide in the chart below a summary of our prior 12-month personal information handling practices. You can learn more about the information we collect at or before the point of collection above in the “Personal Information We Collect” and “How We Use Personal Information” sections.
NOTICE TO USERS OUTSIDE THE UNITED STATES
This Site is targeted for users in the United States. Information collected by our Site and our Services may be transferred, processed, and stored outside the jurisdiction where you reside, and therefore may be available to government authorities under lawful orders and laws applicable in such foreign jurisdictions. These foreign jurisdictions may have data protection and privacy laws that are different than the laws of the jurisdiction where you reside. By using the Site, or providing us with any personal information, you (a) acknowledge that the Site is subject to the laws of the United States, (b) consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.EQ Office may need to update this Privacy Policy from time to time. If so, we will post the updated Privacy Policy on our Site. If the changes being made are material, we may send registered users of our Site a notice that this Privacy Policy has been changed. Your continued use of this Site, or your provision of personal information to us after any such notices, will tell us that you agree to these changes.
PRIVACY POLICY UPDATES
EQ Office may need to update this Privacy Policy from time to time. If so, we will post the updated Privacy Policy on our Site. If the changes being made are material, we may send registered users of our Site a notice that this Privacy Policy has been changed. Your continued use of this Site, or your provision of personal information to us after any such notices, will tell us that you agree to these changes.
QUESTIONS
If you have any questions regarding this Policy or our privacy practices, please contact us at [email protected]. You can also call us at +1 (312) 466-3300.